Privacy Policy
At Nucleus International Recruitment, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the Migration Agents Registration Authority (MARA) Code of Conduct and the Privacy Act 1988 (Cth).
- Collection of Personal Information
We collect personal information necessary to provide migration assistance, including but not limited to:
Personal Information
- Identity Details: Full name, date of birth, nationality, and gender.
- Contact Information: Phone number, email address, and residential address.
- Identification Documents: Passport details, visa information, and government-issued IDs.
Employment & Financial Information
- Employment History: Work experience, job titles, salary details, and reference checks.
- Education & Skills: Qualifications, certificates, professional registrations, and training records.
- Financial Information: Bank statements, tax records, and financial capacity evidence for visa purposes.
Legal, Relationship, and Character Information
- Character Checks: Police clearances, court records, and statutory declarations.
- Health Information: Medical records required for visa applications.
- Relationship Evidence: Marriage certificates, joint financial records, shared travel history, and communication records for partner or family visa applications.
- How We Use Your Information
We collect and use your personal information to:
- Provide professional migration advice and services.
- Prepare and submit visa applications based on the information and documents you provide.
- Communicate with relevant authorities, such as the Department of Home Affairs.
- Ensure compliance with MARA’s Code of Conduct.
- Facilitate visa and migration services by meeting regulatory requirements.
- Assist with job placements, if applicable, by connecting you with potential employers.
It is your responsibility to ensure that all information and documents provided to us are accurate, complete, and truthful. We rely on the information you submit and do not accept responsibility for any false, misleading, or incorrect details provided.
- Storage & Retention of Information
We securely store your personal information in both electronic and physical formats, with access restricted to authorised personnel only.
As required by Australian migration law, we retain all personal data for seven (7) years from the date of collection or the finalisation of services. After this period, we securely destroy or de-identify your information, unless a longer retention period is required by law.
- Disclosure of Your Information
We may share your information with:
- Australian Government Agencies: Department of Home Affairs, Australian Border Force, and other relevant authorities.
- Potential Employers: If applicable, for job placement purposes.
- Education & Professional Bodies: For skills assessments.
We do not sell, rent, or trade your personal information.
- Data Security Measures
We implement strict security measures to protect your data, including:
- Secure Storage: Safeguarding data from unauthorised access.
- Restricted Access: Limiting access to authorised personnel only.
- Regular Compliance Reviews: Ensuring adherence to Australian legal and regulatory requirements.
- Your Rights & Access to Information
You have the right to:
- Access Your Personal Information: You may request a copy of the personal data we hold about you, subject to legal and regulatory requirements.
- Request Corrections: If any of your personal details are incorrect or outdated, you may request that we update them.
- Withdraw Consent (Where Applicable): If you have given consent for us to collect or use certain information, you may request to withdraw it. However, in cases where we are required by law to retain certain records (e.g., migration applications), withdrawal of consent may not be possible.
- Lodge a Complaint: If you believe we have mishandled your personal information or breached privacy laws, you may lodge a complaint with us.
- Contact Us
For any privacy-related concerns or requests, please contact us:
Nucleus International Recruitment
📧 Email: info@nucleus.net.au
